Return Policy

At Gujeco.com, customer satisfaction is our top priority. We strive to deliver high-quality lighting and energy solutions that meet your expectations. However, if you're not completely satisfied with your purchase, we're here to help.

Returns & Exchanges

You may request a return or exchange within 7 days of receiving your order, subject to the following conditions:

Eligible Return Items:

• Indoor & Outdoor Lights

• Solar Lights

• Solar Battery Packs

• EV Battery Packs and Chargers

Non-Returnable Items:

• Used or damaged products

• Products without original packaging or accessories

• Customized or specially ordered items

 Return Conditions

• Items must be unused, uninstalled, and in their original packaging with all tags, manuals, and accessories intact.

• A valid purchase receipt or order number is required.

• Return shipping costs are the customer’s responsibility unless the item is defective or shipped in error.

  Damaged or Defective Items

If you receive a damaged, defective, or incorrect product, please contact us within 48 hours of delivery. We’ll arrange a free replacement or full refund once the issue is verified.

Please share:

• Order Number

• Clear photos or videos showing the issue

• Packaging details (if damaged in transit)

Refund Process

Once your return is received and inspected, we will notify you of the refund status. If approved:

• Refunds will be processed within 7 business days to your original payment method.

• In case of Cash on Delivery (COD), refunds will be issued via UPI or bank transfer.

 Need Help?

For returns, replacements, or queries, contact our support team:

📧 Email: care@gujeco.com
📱 Call/WhatsApp: +916354845895
🕒 Monday to Saturday | 10 AM – 6 PM

Note: Gujeco reserves the right to refuse returns that do not meet our policy guidelines.

Thank you for shopping with Gujeco – Lighting Up Your World with Innovation.